Participants will gain the skills and knowledge in computing, communication, customer service and administration. This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team. Job titles relevant to this course may include:
There are no pre-requisite units required to enrol into this course under the training package, however participants must have basic computer skills and access to a reliable computer with internet and e-mail access.
Licence & Regulatory Requirements: Not applicable
Customer service advisor
Typist / Word processing operator / Data entry operator
Human Resources clerk
Certificate issued by RTO 30200
On successful completion participants will gain a Statement of Attainment with the following units:
BSBWHS302 Apply knowledge of WHS legislation in the workplace
BSBADM311 Maintain business resources
BSBDIV301 Work effectively with diversity
BSBFIA301 Maintain finacial records
BSBINM301 Organise workplace information
BSBITU303 Design and produce text documents
BSBITU306 Design and produce business documents
BSBITU309 Produce desktop published documents
BSBPRO301 Recommend products and services
BSBPUR301 Purchase goods and services
BSBSUS301 Implement and monitor environmentally sustainable work practices
BSBWOR301 Organise personal work priorities and development
Online / Self-Paced Through our RTO Provider, the student has 12 months to complete the qualification.
Online / Self-paced Through our RTO Provider: $599
Fees include all assessments and resources required
Note for international students – we are not CRICOS registered, please check your visa requirements for enrolment. We cannot accept international students who are on a student visa if your visa specifies that you must study with a CRICOS provider.